BLACKVUE CLOUD Terms of Service
1. Purpose
The purpose of these Terms of Service is to enunciate the rights,
obligations, responsibilities and other necessary matters between
Pittasoft Co., Ltd. (hereinafter referred to as the ‘Company’) and a
member with regard to use of the BLACKVUE CLOUD service, FLEETA
service, and various related services provided by the Company.
For users in South Korea: Please see
here for information about BlackVue
Cloud Terms of Service.
For users in Japan: Please see
here for information about BlackVue
Cloud Terms of Service.
2. Definitions
The definition of terms used in these Terms of Service is as follows:
1. ‘Service’ means various free and charged services provided by the
Company and usable by a member.
2. ‘Member’ means a customer who accesses the service of the Company,
concludes a use agreement with the Company according to the Terms of
Service and uses one or several services provided by the Company.
3. ‘ID’ means a combination of letters and numbers which is chosen by a
member for member identification and use of the service and approved
by the Company.
4. ‘Password, etc.’ means a combination of letters or numbers which is
chosen by a member in order to confirm that he/she is the member that
matches the given ID and protect personal information, and is required
for authentication.
5. ‘Charged service’ means various online digital content (including
various information content, video on demand(VOD) and other charged
content) and various services that the Company provides at a cost.
6. ‘Point’ or ‘packet’ (hereinafter referred to as ‘point’) means
virtual data on the service which the Company may set, provide or
adjust arbitrarily for efficient use of the service.
7. ‘Posting’ means text, photos, videos, various files and links in the
form of information including signs, letters, voices, sounds and video
posted on the service while a member uses the Service.
3. Explanation of Service
The ‘BLACKVUE CLOUD Service’
and ‘FLEETA service’ provided by the Company
collects data in the following method. It supports the service
environment which enables filming and voice recording and allows
members to use and share data collected through a dedicated dashboard
camera with Wi-Fi and GPS functionality. The service is provided using
the collected data set out below.
1. In instances where a ‘BLACKVUE CLOUD Service’
or ‘FLEETA service’ account
has been created and the dedicated dashboard camera has been
registered:
Images created in the dashboard camera (including stored images and
live images), GPS data and 3-axis sensor data are provided to the
customer himself/herself. In the case of a customer who has agreed to
disclose information, such information may be disclosed to the Company
and a third party. The Company supports ‘Cloud storage space’ which
can be used in the service only by a customer who has registered the
dashboard camera. Restrictions on available storage space, downloading
and uploading may vary according to the policies of the ‘BLACKVUE
CLOUD Service’ Terms of Service. Files that a member desires among the
information collected from the dedicated dashboard camera may be
stored in and deleted from Cloud storage space.
2. In instances where only a ‘BLACKVUE CLOUD Service’
or ‘FLEETA service’
account has been created:
In the case of a customer with no dedicated dashboard camera, he/she
may only view data disclosed by a member who is using the service and
has registered the dashboard camera, and he/she may use only that part
of the service. In order to use additional services, a member must
register dedicated dashboard camera.
4. Publication and Revision of the Terms of Service
1. The Company shall publish the content of the Terms of Service on its
website and in the mobile app in order to allow members to view them
easily.
2. The Company may revise these Terms of Service such that the relevant
laws such as the Act on the Regulation of Terms and Conditions and the
Act on Promotion of Utilization of Information and Communications
Network, etc. are not violated.
3. When the Company revises the Terms of Service, the Company shall
announce the date of application and reasons of revision along with
the current Terms of Service according to the method specified in
Paragraph 1 at least 30 days prior to the date of application to the
day before the date of application. However, if the revision of Terms
of Service is unfavorable to members, it shall be stated clearly and
separately through an electronic means such as e-mail, electronic
note, or agreement window at the time of logging in to the service for
a certain period of time in addition to the announcement.
4. If a member has not expressed his/her intention of refusal explicitly
even though the Company has announced or notified to the member that
if he/she does not express his/her intention within 30 days, it is
deemed that he/she has expressed his/her intention while announcing or
notifying of the revised Terms of Service according to the provisions
of the preceding paragraph, it is deemed that the member has agreed to
the revised Terms of Service.
5. If a member does not agree to the application of the revised Terms of
Service, the Company shall not apply the contents of the revised Terms
of Service, and in such a case, the member may terminate the use
agreement. However, if there is a special circumstance which prevents
the Company from applying the previous Terms of Service, the Company
may terminate the use agreement.
5. Interpretation of Terms of Service
1. The Company may have separate Terms of Use and Policies for the
charged service and each service (hereinafter referred to as ‘Terms of
Charged Service, etc.’), and if the relevant contents conflict with
the Terms of Service Use, separate Terms of charged Service, etc. will
apply by priority.
2. For any matter or interpretation which is not specified in the Terms
of Service, Terms of charged Service, etc. applies, and for any matter
or interpretation which is not specified in the Terms of Charged
Service, etc. relevant laws and commercial practice apply. If the
meaning of Terms of Service is still not clear, it is interpreted in a
manner favorable to the customer.
6. Conclusion of Use Agreement
1. A use agreement is concluded when a person, who wishes to be a member
(hereinafter referred to as an ‘applicant for membership’), accepts
the contents of the Terms of Service, applies for the membership
subscription and the Company accepts such an application.
2. The Company shall accept the use of service for the application of
applicant for membership in principle. However, for an application
falling under any of the following subparagraphs, the Company reserves
the right not accept such application or terminate the use agreement
afterward:
A. In cases where an applicant for membership has lost the qualification
for membership in the past according to the Terms of Service. However,
this does not apply if he/she has obtained the permission of
reapplication for membership from the Company.
B. In cases where an applicant has used somebody else’s e-mail.
C. In cases where an applicant has written false information or omitted
the content presented by the Company.
D. In cases where a child under the age of 14 has not obtained the
consent of his/her legal representative (parents, etc.).
E. In cases where the user is a child under the age of 8.
F. In cases where it is impossible to approve due to a reason
attributable to the user or the user has applied for the membership in
violation of other regulated matters.
3. The Company may request the verification of the user’s real name
through a specialized agency, adult authentication and user
authentication according to the type of member for the application
according to the provisions of Paragraph 1.
4. The Company may defer approval if there are no available
service-related facilities or a technical or business issue exists.
5. If approval for the application for membership according is not given
or deferred according to Paragraphs 2 and 4, the Company shall inform
the applicant for membership of the refusal.
6. The use agreement is concluded when the Company marks the
subscription complete on the application procedure.
7. The Company may classify a member by class according to the company
policies, subdivide hours and number of use, service menu, etc. and
apply different usages to each.
8. The Company may apply use restriction or restriction by rating to the
member in order to observe the rating and age according to the
Promotion of the Motion Pictures and Video Products Act and Juvenile
Protection Act.
7. Change of Member’s Information
1. A member may inspect and modify his/her own personal information at
any time through the personal information management screen. However,
ID, etc. which are necessary for service management cannot be
modified.
2. If any matter filled out when applying for membership subscription
has been changed, the member shall modify his/her personal information
online or inform the Company of such change with e-mail or other
methods.
3. The Company holds no liability for any disadvantage occurred due to
failure in the notification of such change in Paragraph 2 to the
Company.
8. Obligation of Personal Information Protection
The Company shall make efforts to protect the personal information of
members in accordance with the relevant laws including the Personal
Information Protection Act. For the protection and use of personal
information, the Privacy Policy of the Company applies. A member may
use the service only after agreeing to the Privacy Policy of the
Company.
9. Obligation to Protect the Location Information of Member
The Company shall make efforts to protect the location information of
a member in accordance with the Act on the Protection, Use, Etc. of
Location Information. A member may use location-based services
provided by the Company only after agreeing to the Terms of
Location-Based Service Use of the Company.
10. Obligation of Management of Member’s ID and Password,
Etc.
1. A member shall be responsible for managing his/her communication
terminal, ID and password, etc. and must not allow a third party to
use such items.
2. If the communication device and ID of a member pose a concern of
personal information leakage, becoming antisocial, or going against
public morals, the Company may restrict the access for service use
from the relevant communication device and use of such ID.
3. If a member has recognized that his/her communication terminal, ID
and password, etc. have been stolen or used by a third person, the
member shall inform the Company immediately and follow the
instructions of the Company.
4. In the case of Paragraph 3, the Company holds no liability for any
disadvantage occurred because the relevant member has failed to inform
the Company or if the relevant member has informed the Company of such
fact but has failed to follow the instructions of the Company.
11. Notice to Member
1. The Company may give a notice to a member by e-mail address,
electronic memo to the registered communication device unless there is
a separate provision in the Terms of Service.
2. In the case of a notice to all members, the Company may post such a
notice on the website of the Company for more than 7 days in lieu of
notice specified in Paragraph 1.
12. Obligation of Company
1. The Company shall not conduct any act which is prohibited by the
relevant laws and the Terms of Service or goes against public morals
and the Company shall make the best effort to provide the service
continuously and stably.
2. The Company shall prepare the security system for the protection of
personal information to allow members to use the service safely, and
the Company shall announce and observe the Privacy Policy.
3. The Company shall, if an opinion or complaint raised by a member with
regard to use of service is deemed reasonable, handle such opinion or
complaint. For an opinion or complaint raised by a member, the
handling process and result shall be delivered to the member through
the website of the Company or e-mail.
13. Obligation of Member
1. A member must not perform any of the following acts:
A. Register false information when making or modifying an application.
B. Use someone else’s information illegally.
C. Modify information posted by the Company.
D. Transmit or post information (computer program, etc.) other than
information determined by the Company.
E. Infringe intellectual property rights including copyright of the
Company and third parties.
F. Act to damage the reputation or interfere with business between the
Company and third parties.
G. Act to disclose or post obscenity, violent messages, images, voice
and other information that goes against public order and good morals
on the service.
H. Act to use the service for the purpose of making profit without the
consent of the Company.
I. Other unlawful or unjustifiable acts.
2. A member should observe cautions announced with regard to relevant
laws, provisions of the Terms of Service, use guide and the Service
and other matters notified by the Company and should not conduct any
act which obstructs other business of the Company.
14. Provision of Service, Etc.
1. The Company may provide the following services to members:
A.
Provide the BLACKVUE CLOUD Service application
B.
Provide the FLEETA CLOUD Service application
C. Location-based search service
D. Real-time image live streaming and video on demand (VOD) service
through the LTE and 3G service
E. Two-way voice communication service
F. Location-based recommended advertisement service
G. Open advertisement service
H. Charged service for service-related item sales
2. The Company may divide the Service into a certain range and specify
the available time of use for each range separately. However, in such
a case, the relevant content shall be announced in advance.
3. The service shall be provided for 24 hours a day and all year around
in principle.
4. The Company may cease the provision of the service in the case of
maintenance, replacement or failure of communication equipment such as
computer, loss of communication, or there are other reasonable grounds
for such an operation. In such a case, the Company shall inform
members using the method specified in Article
11. However,
if there is an unavoidable reason which prevents the Company from
informing in advance, the Company may inform afterward.
5. The Company may, if it is necessary for the provision of the service,
carry out periodic inspection, and the announcement on the service
provision screen shall apply for the time of that periodic inspection.
6.
FLEETA and BLACKVUE CLOUD are separate services, and the following
conditions apply:
15. Change of Service
1. The Company may, on reasonable grounds, change the service in whole
or part according to operational and technical needs.
2. If there is a change in the contents, method and time of using the
service, reasons for change, contents of service to be changed, date
of provision, etc. shall be posted on the first page of the service.
3. The Company may modify, suspend or change the service which is
provided for free in whole or part according to the needs in the
Company policies and operation, and no separate compensation shall be
provided to members unless there is a special provision with regard to
such matter in the relevant laws.
16. Provision of Information and Insertion of Advertisements
1. The Company may provide various information and advertisements deemed
necessary to members by means of voice announcements written
notifications or e-mail, etc. while using the service. However, a
member may opt-out of receiving e-mail, etc. at any time except for
those containing transaction-related information according to the
relevant laws and replies to member inquiries.
2. The Company may post advertisements on the service screen of mobile
app, website, e-mail, etc. with regard to the operation of the
service. A member who has received an e-mail where containing an
advertisement may opt-out of receiving future advertisement e-mails
from the Company.
3. Users (including members and non-members) shall not take measures
such as change, modification or restriction, etc. of postings or other
information with regard to the service provided by the Company.
17. Copyright of Posting
1. The copyright of a posting which a member discloses and posts in the
service is vested in the copyright holder of the relevant posting.
2. A posting which a member discloses and posts in the service may be
exposed in the search results, services and relevant promotions, and
it may be posted after being modified, copied and edited partially
within the necessary range for relevant exposure. In addition, data
disclosed by a member in the service may be used by the Company
without consent of the member. In such a case, the Company must
observe the provisions of the Copyright Act and the member may take
measures such as deletion, exclusion from search result,
non-disclosure of the relevant posting through the customer center or
the management function in the service at any time.
18. Management of a Posting
1. In the case where a member’s posting includes the contents which are
against relevant laws such as the Act on Promotion of Information and
Communications Network Utilization and Information Protection, Etc.
and the Copyright Act, the manager may request suspension, deletion,
etc. of the relevant posting according to the procedure stipulated in
the relevant laws, and the Company shall take measures according to
the relevant laws.
2. The Company may, on reasonable grounds of infringement of a right or
violation of other company policies and relevant laws even if there is
no request from the holder of a right according to the preceding
paragraph, take a temporary measure, etc. for the relevant posting
according to relevant laws.
19. Attribution of Right
1. The copyright and intellectual property right of the Service is
vested in the Company. However, postings of members and works provided
according to a partnership agreement are excluded.
2. The Company grants only a right to use the account, ID, contents,
etc. according to the conditions of use determined by the Company to a
member with regard to the service, and the member cannot take an act
of disposal such as transfer, sale and provision of security.
20. Charged Service
The Company may provide the Service at a charge cost for efficient
use and operation of the Service. For charged service, the Terms of
Charged Service of the Company apply.
20A. In-App Purchases
1.
The mobile app may include In-App Purchases that allow a member to
unlock features or functionality within the app (for example, access
to premium features/content or subscription services).
2.
Amounts for one-off purchases are payable and charged at the time the
member makes the purchase.
3.
Amounts for subscriptions (for example, monthly or yearly
subscriptions) are payable and charged at the beginning of the
subscription and, because each such subscription renews automatically
for an additional period equal in length to the expiring subscription
term, at the time of each renewal until the member cancels the
subscription.
4.
All billing and transaction processes of In-App Purchases are handled
by the app store operator from whose platform (for example, Apple App
Store or Google Play Store) the member downloaded the app and are
governed by the app store operator’s terms and conditions/EULA. If a
member has any billing/refund inquiries or payment-related issues with
In-App Purchases then the member must contact the app store operator
directly.
5.
A member can cancel a subscription through the app store operator. A
subscription must be cancelled before it renews to avoid the billing
of the amounts for the next subscription period. If a member cancels a
subscription, the member will continue to receive the subscription
services until the end of the current subscription period.
20B. Web Purchases
21. Cancellation and Termination, etc. of Agreement
1. A member may apply for the termination of use agreement through the
customer center or management menu on the initial screen of the
service at any time, and the Company must handle such application
immediately in accordance with relevant laws, etc.
2. If a member terminates the agreement, all the data of the member will
be destroyed immediately at the time of termination, except in the
case where the Company holds the member’s information in accordance
with the relevant laws and Privacy Policy.
3. If a member terminates the agreement, all postings that the member
has created and registered to his/her account will be deleted.
However, postings, etc. that have been published through reposting or
sharing by others or postings that have been registered on the website
will not be deleted. The user should delete those postings before
withdrawing from membership.
22. Restriction of use, etc.
1. If a member has violated his/her obligation under the Terms of
Service or obstructed normal operation of the service, the Company may
restrict the service use.
2. If the service use has been restricted or the agreement has been
terminated according to this Article, the Company shall inform the
member of such fact.
23. Restriction of responsibility
1. If the Company is unable to provide the service due to a natural
disaster or equivalent force majeure, the Company is exempted from
liability regarding the provision of the service.
2. The Company holds no liability for any malfunctions in the service
use due to a reason attributable to a member.
3. The Company holds no liability for the contents of information, data
and facts that a member has posted with regard to the service such as
credibility and accuracy.
4. The Company is exempted from liability if a transaction has been
conducted between members or a member and a third party with the
service as a medium.
5. The Company holds no liability unless there is a special provision in
the relevant laws with regard to the use of a service which is
provided for free.
24. Governing Law and Jurisdiction
1. A lawsuit between the company and a member shall be governed by the
law of the Republic of Korea the applicable law and jurisdiction.
2. A lawsuit regarding a dispute occurring between the Company and a
member shall be filed with a competent court under the Civil Procedure
Act.
3. Notwithstanding the provision of the preceding paragraph, for a
lawsuit regarding a dispute occurring between the Company and a member
who has his/her address or place of residence in a foreign country,
Seoul Central District Court shall be considered as the competent
court.
25. Effective Date
These Terms of Service are effective as of April 1, 2025
Revision history:
- Added Terms of service for
Korean users.
- Modified No.11(Notice to Member).
- Modified No.20(Charged Service)
- Added information about FLEETA service to No.1(Purpose) /
No.3(Explanation of Service) / No.14(Provision of Service)
Addendum (2021.08.01)
(Effective Date) This agreement has been effective since August 1,
2021. ([View this version of the terms and conditions])